Frequently Asked Questions

Additional questions and answers. See our Home Page for our most asked questions and our Pricing & Plans page for sales related questions.

01. Can I upload my own exercise videos?

Yes. You can upload MP4 videos via your control panel.

02. Can I upload my own recipes?

Yes. You can upload recipes with a photo, instructions and nutritional content via your control panel.

03. Does the program come with any content?

Yes. It includes 80+ exercise videos, 80+ recipes and food lists. Each of these can be disabled if you desire.

04. Can I demo the control panel?

No, but you can see it in action on our YouTube channel. We made a playlist that focuses on the control panel.

05. How do users get the app?

A. Your members can text install instructions directly to their cell phone, and it tailors those instructions to the device they are on.

06. Is the program compatible with Fitbit?

Yes. Users can sync their Fitbit to the program and import their step counts.

07. Is the program compatible with Withings?

Yes. Users can sync their Withings devices and import their weight and step counts.

08. Can I see my user's diet data?

A. No. Due to privacy concerns, you cannot view your user's tracking data or access their account.

09. How should I promote the site?

You should promote the program on your website and social media accounts. In your control panel, you'll find code to put a login box on your website and some other integration tools.

10. How big is your food database?

While seamless to the user, we combine several databases that add up to more than 850,000 trackable food items.